Cookie Policy

1. Introduction

This Cookie Policy ("Policy") explains how izmotech ("we," "us," or "our"), operator of the B2B cross-border trade matching platform Tradexo (https://trade-xo.com, the "Service"), uses cookies and similar tracking technologies when you access or use our Service.

By continuing to use the Service, you consent to our use of cookies as described in this Policy. If you do not agree, you may disable cookies in your browser settings or discontinue use of the Service.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet, etc.) when you visit a website. They allow the website to recognize your device on return visits, maintain your login session, and remember your preferences.

Similar technologies include:

• Local Storage — Web Storage technology that saves information within your browser
• Session Storage — Temporary storage valid only for the duration of a browser session
• Pixel tags / Web beacons — Tiny images used to track page views and email opens

3. Types of Cookies We Use

3.1  Essential Cookies (Strictly Necessary)

These cookies are required for the Service to function. They cannot be switched off. We use them without requiring your consent.

• Session management (login state, authentication tokens)
• CSRF protection tokens (security)
• Language and locale preference storage
• Load-balancing server assignment

3.2  Functional Cookies

These cookies remember your preferences to deliver a more personalized experience.

• Dashboard layout and display preferences
• Saved search filters
• Notification settings
• Multi-factor authentication device trust ("Remember this device")

3.3  Analytics Cookies

These cookies help us understand how the Service is used so we can improve it. Data collected is aggregated and does not identify individual users.

• Page view counts and session duration
• Feature usage frequency
• Error location identification
• User flow analysis (navigation paths between screens)

3.4  Marketing Cookies

We do not currently use third-party marketing or advertising cookies. Should we introduce them in the future, we will update this Policy and seek your consent beforehand.

4. Cookie Inventory (as of June 2026)

5. Third-Party Cookies and External Services

The following third-party services may set their own cookies when you use our Service:

• Cloudflare — CDN and DDoS protection (Privacy Policy)
• Transactional email provider — For system notifications and alerts

We do not control third-party cookies. Please refer to each provider's privacy policy for details. We are not responsible for cookies set by third parties.

6. How to Manage or Refuse Cookies

You may change or delete cookie settings at any time. Note that disabling essential cookies may prevent core features such as login from functioning correctly.

Browser-Level Settings

• Google Chrome — Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox — Settings > Privacy & Security > Cookies and Site Data
• Microsoft Edge — Settings > Cookies and site permissions
• Safari (macOS/iOS) — Settings > Privacy > Manage Website Data

In-Service Settings

After logging in, navigate to Account Settings > Privacy Settings to enable or disable each cookie category (except Essential cookies).

7. International Data Transfers

Our primary servers are located in Japan. However, some infrastructure components and third-party services may transfer your data outside Japan, including to the United States and the European Union. We ensure such transfers are lawful through appropriate contractual safeguards (e.g., standard contractual clauses).

8. Relationship to Our Privacy Policy

This Cookie Policy forms part of our Privacy Policy. For full details on how we collect, use, and manage personal information, please refer to our Privacy Policy.

9. Minors

The Service is intended for business-to-business use only and is not directed at individuals under the age of 18. If we discover that cookie data has been collected from a minor, we will promptly delete it.

10. Changes to This Policy

We may update this Policy from time to time to reflect changes in law, our Service, or our practices. When we make material changes, we will notify you via an in-Service notice or email prior to the change taking effect.

The revised Policy will be effective from the date it is posted on this page. We encourage you to review this Policy periodically.

11. Contact Us

For questions or concerns about this Cookie Policy, please contact us: